Vaping should be simple and enjoyable—but hiccups happen. The good news is most issues are quick to fix. We’ve put together this handy troubleshooting guide covering the most common vape problems customers ask us about. Keep it bookmarked, and the next time your device plays up, you’ll be back to enjoying your vape in no time.

Why am i not getting enough puffs from my disposable vape kit?	My e-liquid has turned dark
My Prefilled Vape tastes burnt	Dry hits / burnt taste when I vape
My vape battery doesn’t stay charged for long	I’m not getting big enough clouds when I vape
My vape kit is leaking	Not enough of a throat hit when I vape
There is e liquid build-up around the connections of my vape kit	Too much of a throat hit when I vape
E-liquid leaking through the airflow of my vape kit/tank	I’m not getting enough of a nicotine hit when I vape
My vape kit isn’t working	Not enough flavour from my e-liquid when I vape
I’m not getting any draw from my vape kit	Spitting and/or gurgling sounds when I vape

My Prefilled Vape tastes burnt

A burnt taste from a prefilled pod usually means the cotton wick got too hot or too dry. Here’s how to fix it fast and stop it happening again.

Quick fixes (do these now)

• Stop hitting it for 5–10 minutes. Let the wick re-saturate.

• Take a few gentle primer puffs (short inhales without overdoing it) to pull e-liquid into the coil.

• Lower the intensity: if your device has power/boost modes, switch to the lowest/“normal”.

• Check the pod: if the liquid is low (near/below the coil ports) or the flavour is still burnt after cooling, replace the pod. Once cotton is scorched, the taste won’t recover.

Common causes & how to prevent them

1. Chain-vaping (not enough soak time)

   • Leave 10–20 seconds between puffs.

   • Take shorter, gentler draws; long, hard pulls overheat the coil.

2. New pod not primed

   • After clicking in a new pod, wait 5–10 minutes before first use.

   • Optional: 2–3 light primer puffs before firing.

3. Low e-liquid level

   • Refill/replace before the juice drops below the coil window.

   • Tilt the pod briefly to re-wet the wick if juice sits away from the ports.

4. High power/boost

   • If your device offers “boost/turbo,” turn it off.

   • Stick to the recommended wattage for that pod (usually printed on pod or in the manual).

5. Thick e-liquid (high VG)

   • Many prefilled pods use 50/50 or salt nic; thicker juices (if applicable to your system) wick slower.

   • If you can choose pods, pick the brand’s standard (50/50) option for best wicking.

6. Very sweet/dark flavours

   • Sugary flavours caramelise and gunk the coil faster. Expect to replace pods more often with desserts/candies.

7. Blocked airflow

   • Don’t cover the small air holes with fingers or pocket lint; restricted airflow overheats the coil.

   • If the pod has an airflow slider, open it a touch.

When to replace the pod

• Persistent burnt or “singed cotton” taste after cooling/priming.

• Vapour is hot/harsh with little flavour.

• Visible browning of the wick near the coil window.

• After several days to a couple of weeks of normal use (varies with nicotine strength, sweetness of flavour, and puff frequency).

Extra tips for longer pod life

• Keep the device upright when possible so the wick stays wet.

• Don’t leave it in a hot car or use it in freezing temps (both hurt wicking/battery output).

• If you need stronger hits, try higher nicotine rather than longer pulls/boosting power.

Safety & disposal

• If the pod leaks badly or tastes burnt from new, keep it and contact the retailer for a replacement (provide batch/lot if printed).

• Recycle used pods/batteries via electrical waste bins or your local scheme (or use your store’s takeback programme).